Client Training Specialist (Orlando FL) - Landscape Management Software

CLIENT TRAINING SPECIALIST

Orlando FL

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Description

The Client Training Specialist delivers software training to Landscape Professionals and consults with the Education Coordinator to constantly improve training curriculum and service delivery to our customers.

Who We Are

We take great contractors and help turn them into great business people. Everything we do at LMN gravitates back to this clear purpose. LMN is the leading business management software focused on the landscape industry. For over 9 years, our focus has been "raising the bar" within the landscape industry by helping contractors understand and use their numbers for greater success in business. That's why our work begins and ends with a deep understanding of our customers. We translate this understanding into simple software that changes businesses and lives. We're a successful, stable web-based software company with an established user base of over 2,000 companies and 50,000 users. But we've got even bigger future potential.

Does This Sound Like You?

  • You genuinely enjoy helping others, specifically in an instructor led in-person training session.
  • You love software and feel at ease in new applications and have some background in IT.
  • You enjoy being creative and designing engaging experiences for users.
  • You have an analytical mind and are good with numbers.
  • You put the customer first and are comfortable building and managing client relationships.
  • You are eager to learn and take on new challenges as part of a growing team.

Major Responsibilities

  • Delivers/facilitates training of LMN (Landscape Management Network) certification programs.
  • Assists with the development and hand out of job aids and resource materials for training participants as required.
  • Delivers specialized training of LMN software to LMN customers and acts as a subject matter expert. Continually seeks opportunities to update product knowledge capabilities.
  • Assist the Education Coordinator with the promotion and communication of LMN training events both before and after the events occur.
  • Collects data on training evaluations and performance measurement tools.
  • Assists the Education Coordinator with the tracking of course attendance, course completion, skills level attainments and participant and facilitator feedback.
 

Apply Now

To apply, send an email with your CV & resume to [email protected], or click the button below.

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