Description


Ensure clients launch and manage a successful software program by providing hands-on and offline support, coaching and guidance.In other words...you’re a guide taking a group through a tropical rainforest. You've been down this path a million times, HOWEVER. this is THEIR first journey. You have to make sure they avoid the quicksand, see the hard-to-find waterfall and ultimately have the experience of a lifetime.

Responsibilities


  • Manage client relationships, ensuring they receive the required support and guidance to be successful.
  • Working with the Director, develop materials such as videos, tutorials and guides to support clients be successful in using the software.
  • Map-out client experience from sign-on to renewal.
  • Analyze usage data of our software to help establish a front end client experience and back end operations process.

Why Work at LMN?


  • Be part of a fun, fast paced, collaborative team.
  • Avoid the commute to Toronto.
  • Great office space close to Whitby & Pickering – think old hardwood floors, exposed beams and the best technology.
  • Competitive salary (based on education and experience) and huge professional growth potential.

Job Type


Full Time (Salary – 50-60K dependent on experience. Benefits and RRSP Matching eligibility after 3 months)

Description


Ensure clients launch and manage a successful software program by providing hands-on and offline support, coaching and guidance.In other words...you’re a guide taking a group through a tropical rainforest. You've been down this path a million times, HOWEVER. this is THEIR first journey. You have to make sure they avoid the quicksand, see the hard-to-find waterfall and ultimately have the experience of a lifetime.

Responsibilities


  • Manage client relationships, ensuring they receive the required support and guidance to be successful.
  • Working with the Director, develop materials such as videos, tutorials and guides to support clients be successful in using the software.
  • Map-out client experience from sign-on to renewal.
  • Analyze usage data of our software to help establish a front end client experience and back end operations process.

Why Work at LMN?


  • Be part of a fun, fast paced, collaborative team.
  • Avoid the commute to Toronto.
  • Great office space close to Whitby & Pickering – think old hardwood floors, exposed beams and the best technology.
  • Competitive salary (based on education and experience) and huge professional growth potential.

Job Type


Full Time (Salary – 50-60K dependent on experience. Benefits and RRSP Matching eligibility after 3 months)
 

Apply for this position.


 

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Go back to LMN Careers!